Posts Tagged ‘Insurance Daily’

What can you do about flight delays?

Wednesday, September 1st, 2010

I hate to be the bearer of bad news, but here you go. Basically, according to this article in Insurance Daily, UK air passengers can no longer claim compensation from airlines for long flight delays.

According to a BBC report, the right has been suspended by the High Court. In November 2009, the European Court of Justice (ECJ) ruled that the damage sustained by air passengers in cases of long delay is comparable with that of cancellation, unless the delay is caused by “extraordinary circumstances” beyond the control of the airline. However, the High Court has referred the matter back to the ECJ for a further hearing and has put a stay on new rulings in the UK, until the ECJ has time to reconsider.

This new judgment from the ECJ could be delayed until the first half of 2012 so that leaves a while to wait for a decision.

Oh dear! Now we all know how annoying it is when you are at an airport and your flight is delayed. All you want is to get to your holiday destination  (or get home) and start relaxing. It is especially problematic when you have a short break and then a large proportion of your holiday might be lost. So what can you do about this?

Well unfortunately, not much. We all know that some airlines seem to be worst offenders for delays than others, so you might want to be a bit choosy with the flights you book. Alternatively, you could always consider a cruise as a least if there are any delays (although this is unlikely) you are still enjoying your holiday at the same time!

One other big consideration should be your travel insurance. If you opt for a comprehensive travel insurance, then you can still claim for travel delays. For example, AllClear offer up to £100 benefit if you experience delays (depending on the length of delay). This is the case if your trip is delayed by industrial action (provided industrial action wasn’t expected when the policy was taken out); adverse weather or technical fault.

So what do you need to do if the worst should happen and you are delayed? Well first of all stay calm, and try and not let the delays spoil your holiday! And then secondly make sure you obtain written confirmation from the airline stating the period of delay and the reason for it.

If you have any other questions about travel delay, or claiming for it, please do ask them below and we will try to help…